I HAVE QUESTIONS BEFORE BOOKING:

  • Do you do private events? We do! Take a look at our private events and catering page here and do get in touch if you have any questions or would like a bespoke quote.

  • I have mobility requiements: please get in touch before booking if you have accessibility requirements. We are a small business and moving across grass and gravel is necessary at all of our events. We want to welcome everyone and with some planning we hope to be able to accommodate your needs so please do contact us.

  • Can my partner come along on the day? Unfortunately we don’t have facilities to host anyone who hasn’t booked a space at the Fire School Day so we can’t allow this. If they would like to arrive at 4.45pm then they are welcome to have a drink at our outside bar and wait for you to finish.

  • Can children attend? Fire School courses and our Feast Nights are normally for those aged 16+ but do let us know if you’d like to bring someone younger as we may be able to accommodate. For day time and private events we welcome children and we know they will love our woodland playground - just please supervise your sproggs!

  • Can I bring my dog? We have no problem with dogs but other guests might! We accept well-behaved dogs but as there is lots of food and chickens around so they must be on a lead at all times and we ask that they stay in your car during meal times or when other guests request it.

  • Do you sell gift vouchers? We do! Please look here for our selection. You can choose for us to send the voucher out in the post or you can print it off at home.

GETTING HERE

  • Where is High Grange? Our address is Burrow Knapp Way, Dalwood, Near Axminster, Devon EX13 7ES.

    We are located beyond Burrow Farm Gardens if coming from the A35, or just before it if coming from Somerset.

  • Do I need a car to get to High Grange? Ideally although it is possible without a car with a little planning. Axminster (5 miles) and Honiton (7 miles) are towns with train stations and taxis but we strongly advise you to book taxis in advance. Axminster to London Waterloo is direct and 2h40m. This train also stops at Clapham Junction. Axminster to Exeter is 35 mins.

  • Where can I stay? We have suggestions for some lovely places here. You’ll find plenty on Airbnb and Booking.com. Lyme Regis is 15 mins drive and is a gorgeous seaside town although there are plenty of beautiful spots in all of the neighbouring towns and villages.

  • Do you offer camping? Unfortunately our insurance won’t allow us to accommodate overnight camping in a campervan or similar. However, do email us and we may be able to help in this regard, and there is a lovely campsite just down the road.

  • I have a campervan - there is a lovely campsite just down the road where you can stay with your campervan. We don’t have space at High Grange to accommodate campervans and the lanes nearby are lanes!

I’M COMING TO AN EVENT:

  • What time does the event start? Please check on your booking information or the event calendar listing here for the event start and finish times. If you’re still unsure then please email us.

  • Where will I park? Please park in our car park which is inside the second gate on the left. We have a gravel parking area to the left for around 10 cars, and a woodchip overflow carpark to the right. If possible, share lifts and make sure you don’t park on the grass unless you want to get towed out by a local farmer the next day! You may be double parked so if you need to get out quickly do ensure you let us know and we can make sure you have easy access to the gate. Please let a member of staff know if you need any help parking.

  • I’d like to get a taxi: We use the taxis below. For group coaches, try Sewards who are based in our village and know us well. For Feast and Fire Supper nights please book your taxi by 11pm latest.

    Neville Causley Cabs 01297 642011

    Graham 07831 373614

    Axminster Taxi’s 01297 34000

    Sewards Coaches 01404 881343

    Go Eco Cabs 01297 445444 www.go-ecocabs.com

  • Do you accept cash? We don’t keep cash on site so please pay by card. Tips for our waiting staff can be on card or by cash.

  • What happens in bad weather? We will cook and eat outside in practically any weather. For our Feasts we can move inside to our lovely Shippen barn if the weather is poor. Fire Schools are always outside but we have some shelter so we will only cancel if the weather is truly awful! Come prepared for all eventualities (dig out the long johns if you need!).

  • What should I wear? High Grange gives the opportunity to be immersed in nature so please dress for it! You will be outside for at least some of the event (and all of it at a Fire School) - bring layers and sturdy footwear and sun cream in the summer!

FOOD AND DRINK

  • What will the menu be? The style of food is dependent on the type of event but it is guaranteed to be excellent and most often cooked over flames. The details of feasts and courses are a guide - each will be different depending on the season and what produce is the very best that week or even that day!

  • What if I follow a particular diet? At our dining events we we can always accommodate all dietary requirements, whether you are vegan, vegetarian, gluten free or you just can’t tolerate coriander! Please let us know at least a week in advance as we may not be able to cater for you if you tell us on the day. At our Fire Schools we can’t always accommodate different diets as cooking meat and fish is part of the day so please do check before booking. For our Takeaways we don’t offer dietary alternatives at the moment.

  • What drinks are available? We have a carefully crafted organic and biodynamic wine list with hyper-local beers, cocktails and soft drinks available for purchase. We like to support local businesses and producers working with the environment in mind and our drinks offering reflects this.

  • Do you serve decaffeinated options? We include coffee and tea and a selection of herbal teas at all of our events. We have decaf options available upon request.

 TERMS AND CONDITIONS

  • I need to cancel: Please contact us if you need to cancel an event place. With notice, we’ll offer you a voucher valid for 6 months. Because we buy all our fresh and seasonal food in advance of events, cancellations within 1 week of a Feast or Fire Supper, and 2 weeks of Fire School, are non-refundable. You are welcome to gift your space to someone else and inform us of the change of details.

  • Will High Grange ever cancel? In exceptional circumstances we may need to cancel an event for circumstances out of our control. We reserve the right to do so. Participants will be offered a full refund or voucher for a different date. We regret that we cannot accept responsibility for any other travel, accommodation or miscellaneous costs incurred.